Support
The fastest way to reach us is email: [email protected]. Tell us what happened, on what device, and (if it is about a call) roughly when. A human reads every message — expect a real reply, not a template.
Contact HotOmegleGirl
How to reach the HotOmegleGirl team — support, safety reports and business questions.
Safety reports
If someone made you uncomfortable, the in-call report button is always the fastest route — it reaches moderators immediately with the call context attached. For anything that needs follow-up, or anything that happened outside a call, email [email protected] with "Safety" in the subject line and we will prioritize it.
Billing questions
Coins, charges, refunds — write to [email protected] from the address tied to your account and include the approximate time and amount. Our refund policy explains what is refundable before you write.
Before you write
A lot of questions answer themselves faster on the site itself: the homepage FAQ covers free matches, sign-up and skipping; the community guidelines explain the rules; and the blog covers what to say once a call connects.